Our approach
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1 July 2022
Public engagement and involvement have always been recognised as key enablers in supporting effective health and social care service planning and delivery across Staffordshire and Stoke-on-Trent.
To rebuild new and improved services that address inequalities and better support individuals, families and communities, we need to listen to local people. We need to go out into communities and talk to people about the issues that matter to them and find out what we can do to support them.
Our Working with People and Communities Strategy outlines our new approach to public engagement and involvement, including the key principles that underpin our new ways of working. It has been produced in collaboration with partners and stakeholders and will continue to develop alongside the Integrated Care Board and the Integrate Care Partnership. You can also watch a short animation that sets out the ICB’s ambition for working with people and communities:
We recognise that our local people and communities need to be at the heart of everything that we do, informing all of our plans and priorities. As such, we have been developing systems, processes, groups and initiatives to optimise these activities, including:
Accessibility support
We will have arrangements in place to make the events as accessible as reasonably possible, for example for people with learning disabilities, who cannot access information digitally or have a sensory impairment. If you have a specific requirement or can support us in making our groups accessible, please contact mlcsu.involvement@nhs.net or phone 0333 150 2155.