There’s now a new and easy way for people in Staffordshire and Stoke-on-Trent to get help with hearing issues through the NHS. If eligible, they can even refer themselves to NHS audiology (hearing) services without needing to see a doctor first.

Patients can check if they are eligible by answering a few questions about their hearing. This helps to make sure people get the right care at the right time.

The short online form is available online. A paper copy is also available to download and print here, for anyone who would prefer to fill out a hard copy form. For more information on the local eligibility checker, visit staffsstokeics.org.uk/audiology-self-referral.

Once patients have completed the form, they will find out if they are eligible to self-refer to this service. If eligible, patients can then contact their chosen audiology provider by telephone or email to set up an appointment. Providers are ready to assist people in filling out the form if they need help; a list of providers is available online.

Dr Gary Free, Clinical Lead at Staffordshire and Stoke-on-Trent NHS Integrated Care Board (ICB), and local GP, states: “It is important to remember that patients should still see their GP first if they experience sudden or rapid hearing loss, persistent pain, or vertigo, which is when a person feels as though they, or the environment around them, is moving or spinning. Anyone concerned about a child’s hearing should also speak to a GP first. Additionally, if a patient has tinnitus, which is described as internal sounds in the ear, that lasts more than five minutes, or is in time with their heartbeat, or severely affects sleep, they should consult their GP.”

“This new offer demonstrates the commitment of Staffordshire and Stoke-on-Trent ICB to provide and deliver accessible healthcare. By allowing people to refer themselves, they ensure that those with hearing issues can quickly and easily access the care they need. If a person would still prefer to see their GP for a referral, they can of course do that, but this new option gives people more flexibility and greater choice.”

For more information on hearing loss and available services, visit the NHS.uk website.